General FAQs
What do I need to plan, select and book a full travel experience on travelplanbooker.com
Please have ready:
• passports of all travellers.
For booking your flights, you will require all traveller’s passports, with their passport number and personal information, such as date of birth.
• valid credit or debit cards
When planning your trip, you’ll see the cost for transport, accommodation and any activities per person, as well as the total amount. You have full control over your total spend by selecting costs, that suit your budget. Your trip only becomes a fixed booking when fully paid. (Sufficient credit card limit required for booking, also see split payments across multiple cards)
• an e-mail address
• a mobile phone number
Do I need travel insurance?
If you have an annual travel insurance policy, your trip booked with us may be covered and we recommend that you contact your insurance provider. If you do not have an annual travel insurance policy, once you have completed your travel schedule and booked your travel journey with us, you can also cover yourself with a travel insurance policy with our partner. Please see the insurance coverage link in our booking process. Please also be aware that any pandemic is normally not covered by travel insurance.
We are an intermediary, you book directly with all travel service providers, see GTC
We provide you with a worldwide travel map. Our planning page with map, route planned, country information and pictures is a comprehensive travel guide. It not only replaces a travel guidebook, but you can choose and select the places to travel to on the map, with the full information available online. The essential travel guide tells you all about the country regulations and the ever present health and safety situation in actual time. You select and book directly with the travel service provider.
Please be aware that all providers use dynamic prices which change frequently and without pre-notice. You therefore are advised to book and pay immediately to not miss out on a good offer. Commissions don’t affect the prices you pay—they remain the same whether you plan, select, book and pay on our site or on booking silo platforms.
Who do you contact in an emergency?
• If it is an accident please contact your insurance company.
• If it is a product related question, please contact the provider in your itinerary.
How do I change the currency and language
Please choose/change your currency and language on the travelplanbooker.com homepage before starting to plan and book your trip, because on the next pages (planning and customise) you’ll be unable to change the currency or language.
How to book baggage?
At the end of your booking process, and within the checkout process you may be able to purchase additional baggage,
How to enter frequent flyer nr. to earn miles?
After receipt of your booking details and booking number from your selected flight carrier, enter your frequent flyer number directly into the carrier’s flight document. Or at the check-in desk, make sure to have your frequent flyer number ready, to submit it with the check-in desk agent. Please be aware that you can earn miles, but not spend or pay for your flights with miles on travelplanbooker.com.
How to select your seat in flights?
After receipt of your booking details and booking number from your selected flight carrier, you can access the flight carrier documents. There you can select your seat, however, usually at an extra cost.
Are their additional taxes
Additional taxes, such as city taxes, may be applicable. These taxes are usually collected by the hotels directly. You will find approximate fees for these charges next to our price summary.